Sport tickets, Music tickets & Arts tickets

	Is buying tickets safe on your Website?
	How do I know that my credit/debit card details are safe when booking online?
	Can I cancel for any reason after I have placed an order?
	How long will I have to wait for my tickets to be delivered?
	Why is the price on the ticket different to what I paid and who decides the price?
	Where do you get your tickets from?
	Can I buy tickets that are not listed on your website or are for international events?
	I would like to sell tickets I have. Do you buy tickets?
	Non-Affiliations
	Can I cancel for any reason after I place an order?
	Will I get a refund if my event is rescheduled, rained out or postponed?
	What if my tickets are lost or stolen?

	Is buying tickets safe on your Website?
	Yes, buying tickets via the ticketfinders.com.au website is very safe as we do not hold any client information on our website. We ensure the safety of our clients personal and billing information at all times.

	How do I know that my credit/debit card details are safe when booking online?
	When booking online payments are processed directly by your bank or credit card provider, therefore no credit/debit card details are known.

	Can I cancel for any reason after I have placed an order?
	No, once you have placed an order there are no exchanges or cancellations.

	How long will I have to wait for my tickets to be delivered?
	Tickets are shipped out to you as soon as we received them. They are sent via special delivery and need to be signed for at your end. We guarantee that all ticket orders are delivered at least 2 days prior to the event. You will be informed in plenty of time if there is any delay or change to delivery.

Why is the price on the ticket different to what I paid and who decides the price?

The price quoted includes the face value plus a premium charged by the Source, with whom we have purchased these tickets from. A premium is charged to the face value of the ticket this is due to supply and demand of the current market value. We have multiple suppliers of tickets who have different costs; therefore price does vary and also change. However we aim to give you the best seats at the best price.

	Where do you get your tickets from?
	We source these tickets on your behalf from various suppliers within the industry.

	Can I buy tickets that are not listed on your website or are for international events?
	Yes, you can as our network of suppliers is worldwide. Simply click here to contact is and fill out the request form.

	I would like to sell tickets I have. Do you buy tickets?
	Yes, as well as selling tickets we do also buy tickets for all major events. Please contact us via email explaining what tickets you would like to sell, or alternatively you can call our offices.

Non-Affiliations

For your information ticketfinders.com.au, is an independent, privately owned company engaged in the business of buying and selling tickets at a premium for sporting events, concerts and theatre. The amount charged over the face value of the tickets due to supply and demand of the current market value for sourcing sold out events. ticketfinders.com.au is not in anyway affiliated with any organisers of the event for which we obtain tickets.

	Can I cancel for any reason after I place an order?
	No. All orders are considered final once a client hits the "buy" button to place his or her order. At that point, there are no cancellations or exchanges allowed unless otherwise noted.

Will I get a refund if my event is rescheduled, rained out or postponed?

If an event is officially rescheduled, rained out or postponed (for any reason including an act of God), an announcement regarding the rescheduled date, time, and any other particulars will be made on one or all of the following: (a) in local newspapers, (b) on local radio, (c) on our website at www.ticketfinders.com.au, and/or (d) on team, artist or box office website. In the event of a rainout, please retain your ticket. A replacement ticket or a refund will not be issued.

	What if my tickets are lost or stolen?
	Please safeguard all tickets and handle them as you would handle cash. Lost or stolen tickets: (a) will not be replaced; (b) will not have location slips issued in replacement; and (c) cannot be replaced under any circumstances.